Tele-ICU Services

NMS provides a comprehensive Tele-ICU model to cover ICU. Our team consist of dedicated, qualified and experienced staff. We are totally aware and ready to provide all level support from startup to the delivery of exceptional services. Our intensivist has been practicing telemedicine for more than 4 years. They have mastered the skills of remote history taking, examination and execution of assessment and plan. NMS can tailor Tele-ICU coverage depending upon need of the institution. We can provide day and night (24/7) or night time coverage (7:00 PM to 7:00 AM).Tele-ICU round and respond model is an effective way to manage and support local hospitals with on demand intensivist services even with no onsite intensivist.

 

Tele-ICU Program features:

  • 24/7 Tele-ICU coverage with “round and respond model”
  • Open, mobile ICU model
  • Night time coverage (12 hours) on call support to supplement local hospitalists and intensivists preventing onsite physician burn out
  • Physician response time < 5 minutes as per lead frog standards
  • Expedited, state of the art services in time sensitive manners.
  • Communication with other team members of Anesthesia, Surgery, Trauma and hospitalist to provide collaborative and comprehensive care to the critically ill patients
  • Expert recommendation for ICU admission and transfer to improve throughput and optimally utilize hospital resources.
  • Timely documentation of consult and progress note
  • Increase case mix index (CMI) with increase ICU patient turnover
  • Daily rounding with Multidisciplinary team

Inpatient Critical Care Solutions

NorCal Medical Services (NMS) consist of board certified Pulmonary, Critical Care & Sleep Medicine physicians. NMS has a documented track record of developing clinical programs which are value based, measurable, cost effective and result in high patient satisfaction. NMS believes in improving patient outcomes, better financial results for the health care systems and superior quality of life for the physician.

 

NMS ICU Program Management

  • Board Certified Critical Care Intensivist
  • 24/7 ICU onsite as well as Tele-ICU coverage
  • Smooth transition of patient care between intensivist shifts with continuity of care and care continuum concept in mind
  • NMS value based Physician compensation incentives aligns with the healthcare systems quality metrics
  • NMS provides the appropriate financial analysis and assistance for the hospital to reduce costs in the ICU
  • Monthly review of ICU quality metrics (Quality Metrics dashboard) which includes:
  • ICU bed days (Length of stay)
  • ICU ventilator days
  • Glycemic control
  • Sepsis mortality, bundle management, and protocol
  • Antibiotic stewardship
  • CAUTI & CLBSI
  • DVT and GI prophylaxis
  • Ventilator weaning and ventilator associated pneumonia prevention protocols
  • ICU early mobility
  • Patient and family satisfaction metrics

Risk Management

Patient safety and risk management is very important in the ICU. NMS actively involves in mitigating the ICU risks for the patient, physician and hospitals. NMS has developed various initiatives including:

  • Computer based disease specific power plans
  • Evidence based ICU protocols and practices
  • Best practices benchmarking
  • Institute for healthcare improvement (IHI) and Leapfrog Group patient safety and quality metrics alignment

Contact a Critical Care Expert Today

Contact a Norcal Critical Care Expert today at 1-866-377-6260.